As you embark on your journey of buying a home, you are entering into unknown territory. You have may have little or no experience with any part of the buying process, and are dependent on the real estate professional for your information and expertise.

In doing so, you have the right to:

• A well-trained, competent, ethical and respectful professional to serve you
• Communications in the manner and frequency that you desire
• Have your real estate professional’s obligations to you explained clearly and fully
• Be informed to the level you desire about the entire process for buying your home, including your rights and responsibilities as well as the rights and responsibilities of your real estate professional and their brokerage firm
• Be informed of and pre-approve any action that is required or any developments in your transaction as soon as reasonable possible
• Expect your real estate professional to communicate any offers to purchase that you make to the other party or the other party’s real estate professional as soon as reasonably possible
• Have your personal confidential information shared only with the parties to the transaction who have a need to know such information
• Be told in advance of any and all fees, costs, commission, etc. that are required as part of your transaction
• Have your real estate professional actively work to solve any problems that arise during the transaction
• To provide copies of all documents pertaining to the transaction immediately upon execution or demand

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